To view the details of our full returns policy click here
Change of Mind
If you wish to return an item because you have changed your mind about your purchase, Toyworld will offer you an exchange or online credit provided you meet the criteria outlined in our returns policy here.
If the goods are faulty we will meet our obligations in accordance with your rights as a customer under the Consumer Guarantees Act and the Fair Trading Act. To claim simply follow our claims process by clicking here and we will provide a full refund will be credited against your original method of payment.
If we have shipped the wrong goods simply return the goods using and we will exchange it for the correct item. You can do this by following our claims process by clicking here.